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Character Transfers


Can I transfer my characters to another account or server?

You may transfer characters from accounts to account or server using the appropriate Character transfer service. The links for these services are listed below.

EQ Character Transfer Links:

With Items
https://store.station.sony.com/eq_char_item_moves/

Without Items
https://store.station.sony.com/eq_char_moves/

Each service has it's own guidelines and limitations. Please read and fully understand all of the terms and conditions before purchasing a character move.





For character transfers, can I move characters between accounts even though I'm not the original owner of both accounts?

In order to maintain game balance and prevent fraudulent activity, when moving characters between accounts you must be the original owner of both accounts.

SOE reserves the right to deny any attempted request to transfer in its sole and absolute discretion for any reason or no reason.

In short... no.

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The game is server based - can I switch servers to go meet friends on another server?

You have the option of creating up to 6 characters on each server (excluding Stormhammer if you are not a Legends subscriber). However, these will be new, unique characters, even if they are created with the same name you use on another character on a different server.

You may want to move your existing character to a different server. To do so, please visit the character transfer service links above.

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For character transfers, can I move my character(s) to/from new accounts in the free 30 day trial period?

You will be allowed to transfer characters to new accounts in the free 30 day trial period. However, you will not be able to move characters from an account within it's free 30 day trial period. You will need to wiat for the account to roll over to a subscription before attempting to character move.

For information specific to each character move, please visit the links above.

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I want to move my characters. I put in a transfer request but I'm unsure if it was received. How can I check?

If you sent in a move or rename request and haven't received a reply, you may wish to request a status update. Please follow these instructions to request your status:

For EverQuest II character moves, you may request assistance through the Knowledgebase. Please use the E-mail Support tab to create your message. Use the Product: EverQuest II and the sub-product of your latest expansion. Use the Category: Account/Billing, sub-category Character Transfer Service. You do not need to select any further sub-categories. In the body of the message, simply ask for a status update of your request, and the let us know the date you requested the service.

For Star Wars Galaxies character moves, the process is much the same. Use the E-mail Support tab to begin the process. Use the Product: Star Wars Galaxies and the sub-product the latest expansion you own. Use the Use the Category: Account/Billing, sub-category Character Transfer Service. You do not need to select any further sub-categories. In the body of the message, simply ask for a status update of your request, and the let us know the date you requested the service.

For EverQuest character moves, you may request assistance by e-mailing eqcharmoves@soe.sony.com.

For EverQuest name changes, you may request assistance by e-mailing namechange@soe.sony.com.

Please keep in mind that Tech, Billing and In-Game support will not be able to assist you with character moves or rename requests. You will need to send an email as stated above to get your issue resolved as soon as possible.

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For character transfers, how often can I move my characters?

A character can not move more than one time every six months, and a maximum of only eight characters will be permitted to move every six months per account.

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June 5, 2006